Principal Program Manager, Design Operations

POSITION OVERVIEW

The Principal Design Operations Program Manager will help our Experience Design (XD) team within the Product Design and Manufacturing Solutions (PDMS) organization operate more effectively by driving and managing programs to enhance team health, improve design efficiency and process, and increase design alignment across teams and with business partners.

Our ideal candidate will be a systems thinker who is an excellent communicator and collaborator. They should be equally skilled in both managing established programs, which require strong organization, communication, and task management skills, and in identifying opportunities for improvement, applying design thinking to create successful solutions. It's a position that requires scalability, from strategic thinking to detailed tactical implementation.

A successful candidate should also be comfortable diving into complexity, navigating ambiguity and adapting to changing priorities. Sound judgement is essential - knowing what challenges to invest in and what challenges to deprioritize. Confidence and excellent relationship and networking skills are also critical as this role requires working across teams to connect dots and enhance collaboration and effectiveness.

This is a remote position open to candidates in US / Canada (PST / MST).

RESPONSIBILITIES...